But we read the friggin' manual!?

I've owned the Sennheiser EW-100 G2 wireless mic system for many years and it's been a great workhorse. For the budget-minded shooters the general consensus is that you can't get any better for the money. I believe I paid between 600 and 700 euro's for mine many years ago.
A friend of mine rents my set on a regular basis but has finally decided to buy a set of his own: the latest successor of my set, the Sennheiser EW-112P G3. Newer must be better, right?

He was familiar with the settings of my set and assumed the new system would have pretty much the same menu. Not so. The day before the shoot he spent literally hours setting up his system but the mic would not pick up any sound. He practically memorized the manual but to no avail.
Then he called me in sheer desperation and I told him to come over, convinced of myself that I would have the thing up and running in a few minutes. I spent 45 minutes trying everything, searched the internet for tutorials but the damn thing would not bite...
Heavy artillery was required: a befriended sound technician would surely crack this nut! But after an hour and a half the man gave up, humiliated by this piece of technology. We ran out of options and the store agreed to take the set back and send a new one. The big question is, of course: will we be able to get the new set to work? And what if we don't? Which leads to the next question: has anyone out there been able to record audio with the G3 system? Or are there thousands of G3 owners who have not been able to figure this one out but are embarassed to say so? Well, you are not alone! Come join us in our quest to record audio with the Sennheiser EW 112P G3!

To be continued...