Cracked: Cowboy Studio shoulder support

A TYPICAL EXAMPLE OF 'YOU GET WHAT YOU PAY FOR'?

Upon opening my suitcase I noticed a part of my Cowboy Studio shoulder support was busted... I didn't even get a chance to use my new shoulder support before it broke, apparently cracking under pressure..? This is odd because we didn't take a plane, where our suitcases could have been banged around and 'excessive force' was exercised... I just took my suitcase out of the car a few times- it even was a Samsonite so it was not like the gear was unprotected!
I'll contact the seller and see what they have to say. I hope they have a professional response. I remember many years ago I bought a cheap wrench-set on a market in Amsterdam. The first time I used it to adjust my bicycle seat, the wrench broke in two clean pieces... I went back to the stand and the seller looked at the wrench, then at me and said: "Well, what did you expect for 5 euro's..?"

Mailbox: Cowboy Studio shoulder support

SALESPERSON BUSY SHOOTING A WALL

I completely forgot I ordered this thing some months ago and had it sent to my father in Florida, where I am right now. This is a cheap shoulder device that I had been reading some good stories about. Especially considering its $25 pricetag... (price has gone up by about $5-10) It's an all-plastic device that you can adjust so it will fit small operators as well as larger ones.
In the picture you see a small operator; a diminuative salesperson pretending to shoot video. I tried it on myself and it fit so snugly the shoulder support with camera hangs on my shoulder without the risk of sliding off.  Nice! I felt I could do nice, smooth pans with this combination.
The support feels strong yet lighweight and comes with a shoulder strap and carrying bag that in my opinion are completely useless. The carrying bag is so thin it does nothing to protect the shoulder support and the shoulder strap hangs in the way.  When a camera is mounted and you use the carrying straps, the whole rig hangs dangerously upside down. I don't have a clue what the idea was behind the shoulder straps- but thanks any way.
Because of the materials used I don't think this would work well with my Sony EX1-R, but if you're a DSLR-shooter looking for a cheap shoulder support, I doubt you'll find a better deal.

LOOKS NICE BUT FORGET THE BAG+SHOULDER STRAP